01 · Getting started
How to Connect WhatsApp to POST
Connect the WhatsApp Business app number you already use without deleting it, set up a new number, or move from another provider. Plus answers to common questions.
Read the guide →The working guides
Think the work through. Then automate.
Start with a business problem, define the limits and check the result. Practical guides for customer conversations, business knowledge and the decisions around them.
Original examples, clear stop rules and questions to ask before you buy.
02 · Business knowledge
How to train an AI assistant on your business policies
Turn prices, return terms and customer exceptions into clear AI business knowledge. A practical guide to sources, approval, scenario checks and policy updates.
Read the guide →03 · Workflows & controls
How to design customer follow-ups with approval and stop rules
Plan useful customer follow-ups with an explicit trigger, audience, approval decision and stop rules. Includes a synthetic service enquiry and WhatsApp requirements.
Read the guide →04 · Buying & evaluation
How to evaluate WhatsApp CRM software for your business
Compare WhatsApp CRM tools using customer records, lead stages, human takeover, policy controls, real trial scenarios and the total cost of ownership.
Read the guide →See how the pieces fit in POST.
The product guide explains the available capabilities and their limits. The walkthroughs show the current interface using demonstration records.